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How ISO certification benefits the electrical trade
ISO certification reassures customers that a company is committed to working to certain high standards. This couldn’t be more important than in the electrical trade. FInd out how ISO certification could benefit your electrical business and your customers too.
What is ISO certification?
The term ISO stands for International Organization for Standardisation. An ISO certificate is proof that a company is operating to a set of standards established by the ISO.
From a customer’s perspective, ISO certification demonstrates that your company is maintaining high standards of safety and quality.
How ISO certification benefits the electrical trade
When ISO certification is issued by an independent and accredited provider, customers can take comfort that the certified business is operating to high standards. Where your competitors lack such certification, customers can’t be sure that your competitors are working to the same standards.
There are a wide variety of ISO certifications that your business could achieve, with one of the most well-known being ISO 9001.
ISO 9001 is known as the Quality Management standard. Companies who have acquired ISO 9001 certification give their customers confidence that they value quality and customer satisfaction.
ISO 9001 would also highlight that you work with reliable, quality suppliers and you’re committed to supplying a quality product or service that’s right the first time: an important attribute when people are choosing a product or service in the electrical industry!
Not only will ISO 9001 encourage potential customers to trust your company, but it will also help you to identify gaps in your processes, ultimately boosting your company’s profitability.
This internationally recognised standard relates to Health and Safety Management. According to one HSE accident report, “accidents involving contact with electricity are the fourth most frequently reported accident kind”. This highlights how dangerous jobs in the electrical industry can be, so you help to show both your employees and clients that you’re serious about keeping them safe by obtaining ISO 45001 certification.
Running a business that’s committed to safety will benefit your business in a number of ways. Reducing the risk of accidents will reduce potential claims and costs to your business over the years. The ISO 45001 certification will also help you put in place measures to help you remain compliant with the current health and safety regulations, giving you peace of mind you’re as protected as possible should the unthinkable happen at your workplace.
ISO 14001 relates to Environmental Management. Over the last few years the importance of getting services and products from environmentally-friendly businesses has grown and it’s now an important selling point for a lot of potential customers. This ISO helps prove to customers that your business is environmentally friendly.
If you’re not sure that customers think about the environment when choosing a business in the electrical industry, think again. This graph shows that more and more people are searching for the term ‘eco friendly’ over the last five years. (The slight dip is due to fluctuations in searches over the COVID-19 pandemic.)
ISO 14001 is not only an important selling point for consumers. It also demonstrates your business cares about raising environmental standards in the electrical industry, which is likely to undergo massive changes over the next decade. Working to the ISO 14001 standard will help you set up systems to review the materials you use, making it easier to stay abreast of developments in key legislation such as WEEE and eco-design as they happen.
We’ve all read in the news that cybercrime is on the rise. Sensitive information about your customers is valuable data for hackers, and you could be left vulnerable to exploitation if your data storage systems aren’t compliant with the latest data security legislation.
This Information Security Management ISO will help you implement measures to help you remain compliant with the latest data privacy laws, giving you peace of mind you’re as protected as possible should the unthinkable happen at your workplace.
By not looking after your customer’s data correctly, you run the risk of suffering a data breach that could leave you open to large fines and huge losses in consumer trust.
This makes ISO 27001 hugely beneficial to both your customers and business, helping you to implement a robust approach to information security.
The right kind of ISO
There are a number of ISO certifications that fit into businesses centred around the electrical industry, with a vast amount of benefits to both you and your customers. But while it’s important to pick the ISO that will have the greatest benefits to your business, it’s just as important to make sure your certification is issued by a provider that is accredited by the United Kingdom Accreditation Service (UKAS).
Without UKAS-accreditation, your ISO certification won’t mean as much to customers. That’s because the accreditation proves that the certification provider is working to the internationally-recognised set of rigorous standards, rather than simply checking boxes and signing certificates. In fact, the UK Government won’t consider any ISO certification that isn’t UKAS-accredited when it offers government contracts up for tender.
If you want to find out more about ISO certification, make sure you’re speaking to a UKAS-accredited provider. You don’t want to miss out on new business because your competitor has an accredited certificate and you don’t!
Raising the standards
It’s important that the standards in the electrical industry continue to rise. ISO certifications are there to help businesses who are at the forefront of this mission, helping to demonstrate their commitment to these rising standards and providing reassurance to both employees and customers.