New laws put in place by the Eu have stated that manufacturers of household electrical items are soon to be responsible for repairing good for at least 10 years after you buy them. This has been put in place in a bid to cut down on waste and keep products out of landfills.
Starting from 2021, manufacturers of household goods such as washing machines, dishwashers, fridges, will have to ensure that the products that they are selling will last up to 10 years after purchase. This will also be including products such as lighting and televisions in an aim to extend the lifetime of these products which will ultimately reduce the space taken up by these kind of products at landfill sites.
The new law states that products should last between seven to ten years after purchase, if they done and the customer starts having problems before this time, they have a right to have them repaired.
According to the News Post Leader, "The rules will apply to the following electrical items:
Refrigerators, Refrigerators with a direct sales functions (e.g. fridges in supermarkets and vending machines for cold drinks)Washing machines, Dishwashers, Electronic displays (including televisions) Light sources and separate control gears, External power supplies, Electric motors, Power transformers and Welding equipment"
Agreed by all the Eu governments in January of this year, the EU aims to cut the demand for "new products and carbon emissions linked to the manufacture, distribution, use and disposal of goods"
These repairs won't be free, and consumers will still have to have their product in warranty or guarantee in order to have them repaired, however, the new laws will ensure that the repairs will be much easier to carry out and will ultimately be a lot more cost effective for consumers, rather than buying a new product to replace the damaged one.
The Consumer Rights Act states that you have 30 days from the date of purchase to return the item if it is not as described, and you are entitled to a full refund it is returned in this period.
If an item is faulty you have up to six months to return it, with retailers permitted the chance to repair or replace the item, before you can ask for a refund.